What Our Customers Say About Us

Linda, at Shorepoint has been so helpful over the last 10+ years. She’s always very responsive and timely and has gotten my insurance needs covered at very competitive rates. Especially recently, when I needed an additional policy for my business in a hurry, Linda was able to get coverage for me within a few days – – even when another agent had struck out! I look forward to many more years with Linda and Shorepoint as my “partners”!
Shorepoint Client
As usual, Theresa assisted me with her exceptional service in clarifying my course of action with Mercury/Allied repayment issues that I have been struggling with since the conclusion of my flood from 12/13/17. I have been pursuing details and altho’ nothing has been settled, her information has helped enormously. I am grateful for her Intelligent, practical suggestions and as a result, until it is settled, I will continue to maintain my status as a client of Mercury for home and auto insurance with you as my Broker!
Barbara, personal lines client
I really appreciate knowledge and expertise of your agents and have all great things to say about Shorepoint Insurance Services. I am getting the information I need to make the decision to choose the best for our company. Two thumbs up.
Nafi, Controller
I love Lorae and everything about Shorepoint! I always feel the Shorepoint team has my best interest at heart. Being a business owner is sometimes overwhelming keeping all the gears turning, but I never have to worry about anything insurance related! Thank you Lorae and Shorepoint for the many years of awesome service and insurance coverage.
Monnie, business owner
I want to thank Cindy for jumping in last week, while one of your employees was on vacation, to complete The Hartford census enrollment for us WITHIN HOURS!
Sher never complains, even when things aren’t going perfectly, but works together with us on a solution. All with a great attitude.
I really enjoy working with her.
Susan, Vice President of Sales
Just want to say I really appreciate everything Deanna has done for myself and the company with our insurance. I feel she goes above and beyond to give us an exceptional service and it is greatly appreciated.
Kathy, business owner
Theresa Porter ALWAYS gives me excellent service. She knows her job very, very well and guides me in the right direction every time. Because of Theresa, I will always use your company!
Candy, personal lines client
Deanna is one of the best agents I’ve worked with. She strives to always partner with all parties involved to get the job done. She truly cares for her clients and willing to go the extra mile.
Louise, Loss Control
I’ve had the good fortune of working with a handful of outstanding agents in my career, and Ms. Berger is certainly among the best. Positive, discerning, open-minded and highly responsive are just a few characteristics that describe Deanna.

Her knowledge in the workers comp industry has made her a valuable partner for CompWest. She understands the importance of not just finding coverage for her clients, but the impact positive risk management can directly have on their organization. She is fully supportive of our workers compensation with care philosophy and her comprehensive honest representation of her clients is an underwriter’s dream!

Stephanie, Sr. Business Development Consultant
I called in to get rates for my 2016 Nissan Sentra and was helped by Theresa Porter. She immediately helped me and asked me for my personal information to get started on getting rates especially since I needed a SR-22. Theresa understood the urgency of matter since I was heading to the DMV that same day. She got back to me within a few minutes with very detailed information on rates depending on the coverage level I wanted. She also explained the difference in payment options to get one that was suitable for me. She was extremely helpful and answered all of my questions thoroughly and was very professional. She was able to send me all the documents I needed before getting to the DMV and made the process one of the easiest I have ever had with a car insurance representative. Anytime I call in to ask questions or need help with payment Theresa is always there to help and gets everything done within a few minutes and even follows up through email or cell to make sure I have received everything on my end! If anyone ever needs a recommendation on car insurance I let them know to give Theresa a call because of the great experience I had with her. Thank you Theresa for all of your help!
Luis, personal lines client
Lorae has gone above and beyond. In the last month, I am sure we have driven her crazy with one of our large customers changing the requirements on our E & O insurance mid contract, making Lorae to do a ton of research, getting us quotes, and only to have the customer change their minds and getting new quotes. Lorae has been extremely patient with us and working with us so that we could continue our contract with our customer.